92% of Ryanair flights on-time in September

Ryanair, Europe’s favourite airline, today (12 Oct) released its September customer service statistics which confirm that Ryanair remains Europe’s No 1 customer service airline with:

• 92% of over 54,000 flights arriving on-time
• Less than 1 complaint per 1,000 customers
• Less than 1 bag complaint per 1,000 customers
• Over 99% of all complaints answered within 7 days

Ryanair’s Robin Kiely said:

"Ryanair carried over 9.5m customers in September with 92% of our 54,000 flights arriving on-time as we continued to improve our customer experience. All Ryanair customers can now also book their flights even earlier on our improved website and app with mobile boarding passes, carry a free small 2nd carry-on bag, enjoy allocated seats, avail of our Family Extra and Business Plus services, and use their personal electronic devices at all stages of their flight, as Ryanair continues to deliver so much more than just the lowest fares – with much more to come."

September2014 2015
On-time flights90%92%
Complaints per 1,000 pax 0.510.71
Bag complaints per 1,000 pax0.470.56
Complaints answered within 7 days99%99%

           


 

COMMENTS

(name)


 
OFFERS OF THE DAY:
Holiday and travel offers 08.07.2025 - 15.07.2025 TRY Active Leisure in Trakai Trakai TIC
TRY: Sailing, Boat trip, Rowing, SUP-boards, Canoeing, Hot air balloon flights, Horse riding, hiking etc. | More
The most popular dish of the summer! Nurmuižas pils
The most popular dish of the summer - Avocado cold soup, which is perfect for hot summer days. | More
Burn more than you eat! Via Vitalité
People are mistaken in thinking that you can lose weight without eating. To lose weight, you need to eat, but you need to burn more calories than you take in. | More
Breakfast often turns into lunch! Skrundas muiža
In July, the Skrunda Manor restaurant will be open to guests even more conveniently, starting from Wednesday to Sunday. | More

About us | Advertising | Cooperation | Code of Ethics | Contact us | Copyright | Privacy Policy
All rights reserved © 2002 - 2025 BalticTravelnews.com | Design & maintenance © 2000 - 2025 1st-studio.com

 
Total Timed::7.45605302sec.