In 2011, Latvian national airline airBaltic has improved its 15-minute punctuality to 88.6% for flights linking North Hub Riga with destinations in Europe, Middle East and Russia/CIS. airBaltic has thus achieved punctuality improvement of 5.2 percentage points, compared to 2010, when the indicator stood at 83.4%
Martin Gauss, Chief Executive Officer of airBaltic: “airBaltic offers convenient connections to and from 60 destinations in Europe, Middle East, Russia and CIS. It is important to continue improving our punctuality to better serve both our transfer passengers via North Hub Riga, and customers travelling point-to-point. We are delighted to achieve this result and have almost 9 aircraft out of 10 depart on time.”
airBaltic was the first airline in Europe to introduce on-time arrival guarantee in early 2009. This insurance allows airBaltic passengers to make the rare delays less inconvenient.
airBaltic serves 60 destinations from its home base in Riga, Latvia. From every one of these, airBaltic offers convenient connections via North Hub Riga to its network spanning Europe, Scandinavia, Russia, CIS and the Middle East.
AIR BALTIC CORPORATION (airBaltic) is a joint stock company that was established in 1995. The primary shareholder is Latvian state with 99.8% of stock. The airBaltic fleet consists of 34 aircraft – six Boeing 737-500, eight Boeing 737-300, two Boeing 757-200, ten Fokker 50 airplanes and eight Bombardier Q400Next Gen. airBaltic offers nonstop flights from three Baltic capital cities – Riga, Vilnius, and Tallinn. airBaltic received the title of Airline of the Year 2009/2010 (Gold Award) from the European Regions Airline Association. airBaltic is the winner of Air Transport World Phoenix Award 2010 – a global recognition of excellence in restructuring business. In summer 2010, airBaltic was chosen for anna.aero ANNIES Award as Europe's largest flag carrier by new routes. airBaltic won a special Pacesetter Award 2010 from the Jury of the Budgies World Low Cost Airline Awards, recognising achievements of airBaltic as a hybrid airline.