During the annual Onboard Hospitalty Awards ceremony held in Hamburg, Germany, Latvian airline’s airBaltic meal pre-order system was announced as the silver prize winner for Cabin Concept of the Year 2022, while the company’s recently launched onboard SKY service was the winner in the Best for Onboard Technology category.
Zane Eglīte, Inflight Service Manager of airBaltic: “We continue to build our onboard product, and are not afraid to innovate, so that we can reach the best results. Passengers can choose from a large selection of fresh food both before the flight and during it, and we do our best to provide personalized service.”
Onboard Hospitality Editor, Julie Baxter, said: “Many congratulations to all our winners. It is so wonderful that after such a difficult time for our sector, we can finally come together to celebrate the people, creativity and innovation that drives our industry forward. It is our pleasure to facilitate these industry awards, recognising excellence.”
Finalists of the 2022 Onboard Hospitality Awards were chosen through assessment by a panel of industry experts and online readers’ vote, and the judges selected winners and highly-commended products based on a number of criteria.
airBaltic SKY Service enables passengers to use their mobile devices to order items from the on board menu as well as airBaltic Sky Shop, check company’s current destinations and ticket prices, sign up for the airBaltic Club loyalty program. Passengers are also able to read Baltic Outlook magazine and the inspirational airBaltic Blog.
airBaltic offers an extensive meal pre-order system with more than 70 fresh dishes available up to 24 hours before departure on www.airbaltic.com or purchase it at travel agencies. In addition, for flights departing from Riga, eight most popular meal options are available during online check-in up to an hour before departure. airBaltic offers dietary and special meals for different dietary and religious requirements, including gluten-free, low calorie, diabetic, low cholesterol, raw, vegetarian and vegan dishes.