Air Lituanica will operate flights from/to Amsterdam, Paris and
Tallinn on May 22. Flights to Berlin, Prague, Brussels, Stockholm,
Hamburg are cancelled on May 22. All flights are cancelled from May 23
and onwards. Air Lituanica, seeking to reduce inconvenience for the
passengers and taking into account the financial resources, agreed with
Air Baltic that all passengers having Air Lituanica tickets for
cancelled flights between May 22 and May 29 will be rebooked on Air
Baltic flights to their origin destinations .
Air Lituanica Customer Care Center will send new tickets for the
passengers travelling between May 22 and May 29 with new flight details.
If new routing and flight schedules will not be acceptable, passengers
will be able to reject the travel and request for refund from “Air
Lituanica”.
“Air Lituanica” made immediate payment for “Air Baltic” for the
flights for the next 8 days, so all the passengers have guaranteed
flights with “Air Baltic”. Next 8 days “Air Baltic” will accept “Air
Lituanica” passengers on BT flights from and to Amsterdam, Brussels,
Prague, Munich, Paris, Billund, Stockholm, Vilnius and Tallinn.
Next few days “Air Lituanica” will continue talks with “Air Baltic”
and will look for possibilities to carriage passengers travelling after
May 29.
All passengers are entitled for full refunds and guarantees by
European law and Montreal convention. JSC “Start Vilnius” has guarantee
issued for passenger compensation.
Passengers, having air tickets for the cancelled flights should
contact ticket sales agency. If passengers purchased the ticket from the
travel agency, they should contact them. If tickets have been purchased
on “Air Lituanica” website, they should fill refund form on “Air
Lituanica” website or send claim by email fly@airlituanica.com.
Passengers whose tickets were paid by credit card with purchases
insurance, can claim the bank for a refund.
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