Latvian airline airBaltic has significantly improved its unaccompanied minor service, dedicated for children between the ages of 5 and 17 travelling alone. From now on, parents or guardians will have to accompany their minor until the boarding gate instead of waiting flight departure in public area.
The service ensures that the child is under the supervision of the airline from boarding until the child has met his parent or guardian upon arrival at the destination.
Laura Vecvanaga-Puķīte, SVP Ground Operations and Customer Care of airBaltic: “Each year we have over 1000 passengers traveling as unaccompanied minor. The service is becoming more popular, and we wished to improve it further. Together with Riga International Airport we were able to execute changes in procedures, therefore now parents or guardians will have the opportunity to spend longer time with their children travelling alone, taking children up to boarding gate.”
The airBaltic unaccompanied minor service is available for children age 5 and over, if the legislation of the child’s country of residence permits it. For children 5-11 years of age this service is mandatory, but for children 12-17 years of age, the service is optional if requested by their parents or guardians.
Parent or guardian must hold a valid passport or ID card. Single entry pass to accompany child will be provided to parent or guardian at the check-in desk. Please note that as before parent or guardian must remain at the airport until the flight has departed. At the final destination, the parent or guardian must show up on time for the arrival of the flight.
The unaccompanied minor service must be arranged and paid for in advance at airBaltic ticket offices or via the online payment form as prior confirmation is required. Up to of five children using the unaccompanied minor service are accepted on each flight.
airBaltic serves over 70 destinations from Riga, Tallinn and Vilnius, offering the largest variety of destinations and convenient connections via Riga to its network spanning Europe, Scandinavia, the CIS and the Middle East. In summer season 2019, airBaltic has launched new destinations from Riga to Dublin, Stuttgart and Lviv as well as to Kos and Menorca.
airBaltic in brief:
airBaltic (AIR BALTIC CORPORATION) is the most punctual airline in Europe connecting the Baltic region with over 70 destinations in Europe, the Middle East, and the CIS. airBaltic is a joint stock company that was established in 1995. Its primary shareholder is the Latvian state, which holds 80.05% of the stock, while Lars Thuesen holds around 20% through his fully-owned Aircraft Leasing 1 SIA. The airBaltic fleet consists of 39 aircraft – 19 Airbus A220-300s, 8 Boeing 737s and 12 Bombardier Q400Next Gen aircraft. airBaltic has received numerous international awards for excellence and innovative services. In 2017, the airline received the CAPA Regional Airline of the Year award, while in 2018 airBaltic received the ATW Airline Industry Achievement Award as the Market Leader of the Year. airBaltic achieved the best on-time performance globally in 2014, 2015, 2016, 2017.